Sadly there is an annual competition for the most chatty “chatbot” on websites. Alice won the competition in New York City last weekend – the third time in five years. Look forward to more and more websites using chatbots that look cute, but just can’t quite answer the questions you have because they aren’t in the FAQ.
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In 2001 Mike acquired Napier with Suzy Kenyon. Since that time he has directed major PR and marketing programmes for a wide range of technology clients. He is actively involved in developing the PR and marketing industries, and is Chair of the PRCA B2B Group, and lectures in PR at Southampton Solent University. Mike offers a unique blend of technical and marketing expertise, and was awarded a Masters Degree in Electronic and Electrical Engineering from the University of Surrey and an MBA from Kingston University.
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