Today was an exciting day, as we went through our first audit for the Consultancy Management Standard (CMS) – the quality standard for PR agencies. The PR Consultants Association launched the standard in 1998, and it is now internationally recognised. The standard combines elements of ISO9001 and Investors in People with criteria specific to a PR consultancy, making it a demanding test for any agency. Achieving this certification is a reflection of our team’s commitment to quality and continuous improvement, and the improvements we’ve made will benefit our clients both now and in the future.
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In 2001 Mike acquired Napier with Suzy Kenyon. Since that time he has directed major PR and marketing programmes for a wide range of technology clients. He is actively involved in developing the PR and marketing industries, and is Chair of the PRCA B2B Group, and lectures in PR at Southampton Solent University. Mike offers a unique blend of technical and marketing expertise, and was awarded a Masters Degree in Electronic and Electrical Engineering from the University of Surrey and an MBA from Kingston University.
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